Merchant Policy

How to order our products:

1. Fax: 208-330-0720

2. Email: service@ihrsouce.com

3. Online orders: http://www.ihrsource.com/

4. Phone: 800-766-0745

Shipping limits: We ship anywhere in the continental United States.

Customer guarantee: We offer a full 30 day exchange or refund policy on most products if not completely satisfied.

Return policy: You may return most items for a refund or replacement within 30 days (videos within 10 days) of the order date. Due to the advances in technology, the theft of CD and DVD contents are easy. For this reason, all CD, DVD, and Written Materials sales are final, and no exchange, return, refund, or credit will be accepted. Returned videos will be charged a 30% restocking fee. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. Note that you must call and receive a return number. Items returned without authorization will not be accepted, nor will a refund be issued.

You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

NOTE: We will not be responsible for any losses on orders shipped to a private residence. It is highly recommended that a business address be used for shipping address purposes.

Your packing slip will indicate where you need to send your return.

In general, though, you may return merchandise to:

iHRSource, LLC
7734 Silver Sage Court, Suite 100
Springfield, VA 22153

If you have any questions regarding your order, please feel free to contact us at:

service@iHRSource.com

Payment options: We gladly accept checks, money orders, and major credit cards (VISA, Master Card, AMEX, Discover) for mail order transactions. Online orders are limited to major credit cards. Sorry, we cannot accept C.O.D. orders.